microsoft / microsoft/BotFramework-WebChat

Pause, stop or hide functionality is not provided for auto scrolling animation.

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A11ySev1 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

Users with cognitive disabilities, low vision, vestibular disorders, or those using screen magnifiers may experience difficulty reading moving content. Continuous motion can cause distraction, nausea, or make content inaccessible.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

Repro Steps: ​

  1. Open URL: Web Chat in edge browser.
  2. Ask query, 'Animation card'.
  3. Navigate to animation.
  4. Observe the issue that Pause, stop or hide functionality is not provided for auto scrolling animation.
What do you expect?

If an animation plays automatically on the interface, Play/Pause controls should be provided to allow users to start, stop, or pause the animation as needed.

What actually happened?

Pause, stop or hide functionality is not provided for auto scrolling animation.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/a14f8cfe-c226-4fe9-95ba-fb7c80e4856a

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/pause-stop-hide

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the animation card in Web Chat using Edge with Windows Narrator, then compare its behavior with the WCAG Pause, Stop, Hide reference. Identify where the auto-scrolling animation is rendered and how its controls could be exposed. Done means users can pause, stop, or hide the animation and the behavior is verified against the reported scenario.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend, web-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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