microsoft / microsoft/BotFramework-WebChat
[white Label -Card Bingsports]: When the focus lands on the Panthers card, Narrator announces unnecessary column information that is not meaningful or expected for the card.
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- Dominant language
- HTML
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Description
Is it an issue related to Adaptive Cards?
No response
What is the PWD impact?
Screen reader users receive irrelevant and confusing column information that disrupts understanding of the Seattle card. This increases cognitive load and makes the interface harder to interpret efficiently.
What browsers and screen readers do this issue affect?
Windows: Edge with Windows Narrator
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
What version of Web Chat are you using?
Latest production
Which area does this issue affect?
Others or unrelated
What is the public URL for the website?
No response
How to reproduce the issue?
Pre-Requisite:
Turn on Narrator
Repro Steps
- Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
- Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
3.Navigate to white label experience chat page and type Card Bingsports word in type your message text box. - Response will appear.
- Navigate to the Panthers card content.
- bserve an issue that Narrator announces unnecessary column information for the card content.
What do you expect?
The element should expose only the meaningful name, role, and value needed to understand the card content.
What actually happened?
When the focus lands on the Panthers card, Narrator announces unnecessary column information that is not meaningful or expected for the card.
Do you have any screenshots or recordings to repro the issue?
https://github.com/user-attachments/assets/4553fb73-859c-44ab-a5b7-7c880e5a57ec
Did you find any DOM elements that might have caused the issue?
No response
MAS reference
No response
WCAG reference
https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships
WAI-ARIA reference
No response
Adaptive Card JSON
Additional context
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the white-label Web Chat reproduction at the provided webchat-loader URL, using version 4.18.1-main.20240927.ea7a875 in Windows Edge with Narrator. Inspect the Panthers card when focus lands on it and compare the announcement with the expected meaningful name, role, and value. Done means Narrator no longer announces the irrelevant column information.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- html
- Domain
- accessibility, frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100