microsoft / microsoft/BotFramework-WebChat
[white Label -Audiocard] Narrator focus is moving multiple times to query while navigating using arrow keys.
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- Dominant language
- HTML
- Stars
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Description
Is it an issue related to Adaptive Cards?
No response
What is the PWD impact?
Screen reader users encounter repeated announcements of the same content, which disrupts reading flow, causes confusion about structure, and makes navigation slow and inefficient.
What browsers and screen readers do this issue affect?
Windows: Edge with Windows Narrator
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
What version of Web Chat are you using?
Latest production
Which area does this issue affect?
Others or unrelated
What is the public URL for the website?
No response
How to reproduce the issue?
Pre-Requisite:
Turn on Narrator
Repro Steps
- Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
- Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
3.Navigate to white label experience chat page and type audiocard word in type your message text box. - Response will appear.
- Navigate to the query which we provided using arrow keys.
What do you expect?
The element should receive focus only once in the logical reading order.
What actually happened?
Narrator focus is moving multiple times to query while navigating using arrow keys.
Do you have any screenshots or recordings to repro the issue?
https://github.com/user-attachments/assets/384dd950-cd4f-49b4-818b-23007f2c6af3
Did you find any DOM elements that might have caused the issue?
No response
MAS reference
No response
WCAG reference
https://www.w3.org/WAI/WCAG21/Understanding/meaningful-sequence
WAI-ARIA reference
No response
Adaptive Card JSON
Additional context
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the issue at the webchat-loader URL with version 4.18.1-main.20240927.ea7a875, using the white label experience, the audiocard query, Windows Narrator, and arrow-key navigation. Trace the focus movement around the query and verify that it receives focus once in logical reading order without repeated announcements.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- html
- Domain
- accessibility, frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100