microsoft / microsoft/BotFramework-WebChat

[White Label -Card Wizard]: Narrator announcing incorrect role as toggle button for Submit button

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A11ySev2 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
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Avg merge
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Merged PRs (30d)
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Description

Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

Screen reader users rely on role announcements to understand how a control behaves. When these action buttons are incorrectly announced as toggle buttons, users may think the control needs to be turned on or off, leading to confusion and incorrect interaction expectations.

What browsers and screen readers do this issue affect?

No response

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

Pre-Requisite:
Turn on Narrator

Repro Steps

  1. Open URL: chro and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
    3.Navigate to white label experience chat page and type Card Wizard word in type your message text box.
  3. Response will appear.
  4. Navigate to the Name control and activate it.
  5. Navigate to Address control and activate it.
  6. Navigate to Phone email control and activate it.
  7. Navigate to submit control.
  8. Observe an issue that Narrator announcing incorrect role as toggle button for Positive, Default and Destructive controls.
What do you expect?

The element should expose a correct programmatic role that reflects its actual behaviour. Submit button should be announced as regular buttons or appropriate action controls, not as toggle buttons.

What actually happened?

Narrator announcing incorrect role as toggle button for Submit button

Do you have any screenshots or recordings to repro the issue?

No response

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/name-role-value

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the Card Wizard flow in the white label experience with Narrator, following the listed Name, Address, Phone email, and Submit controls. Inspect the rendered elements and their programmatic roles, then verify that Positive, Default, and Destructive controls are announced as regular buttons rather than toggle buttons.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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