[White Label -Atoz]: Narrator is not announcing the time while navigating with tab key.

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

Screen reader users do not receive the time information associated with the query, preventing them from understanding how recent the content is. This reduces context, disrupts workflow, and creates an uneven experience compared to sighted users who see the timestamp immediately.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Focus management

What is the public URL for the website?

No response

How to reproduce the issue?

Pre-Requisite:
Turn on Narrator

Repro Steps

1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
   3.Navigate to white label experience chat page and type atoz word in type your message text box.
3. Response will appear.
4. Navigate to the time which is present under the query which we provided.
5. Observe an issue that Narrator is not announcing the time while navigating with tab key.

What do you expect?

The element should expose a programmatically determinable accessible name or description so that Narrator announces the time text (“21 min ago”) when navigating with the Tab key.

What actually happened?

Narrator is not announcing the time while navigating with tab key.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/7489fcb1-2d94-47ca-bd52-ef09f5a6bbd8

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Reproduce the issue at the webchat-loader URL using version 4.18.1-main.20240927.ea7a875, the mockBot, and Windows Narrator. Inspect the time element while navigating with Tab; done means Narrator announces the timestamp, such as “21 min ago,” in the white-label chat experience.