microsoft / microsoft/BotFramework-WebChat

[White Label - Videocard]: "Translate audio" control present under video is not keyboard accessible.

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A11ySev2 A11yWCAG Accessibility area-accessibility backlog Bot Services BotFrameworkWebChat_Web bug customer-reported
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

If the “Translate Audio” control under the video is not keyboard accessible, keyboard-only users are unable to access or activate the feature, preventing them from using the translation functionality and limiting equal access to content.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Keyboard navigation

What is the public URL for the website?

No response

How to reproduce the issue?
  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
    3.Navigate to white label experience chat page and type Videocard word in type your message text box.
    4.Navigate to the search results.
  3. Navigate on "Translate audio" control present under video.
    6.Observe that "Translate audio" is not keyboard accessible.
What do you expect?

The “Translate Audio” control under the video should be fully keyboard accessible, allowing users to navigate to it and activate it using standard keyboard interactions (e.g., Tab and Enter/Space keys).

What actually happened?

"Translate audio" control present under video is not keyboard accessible. Here we use tab, shift+tab and up/down arrow key.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/ebba4395-4538-4b2e-ba36-0d80528a3144

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/keyboard

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue from the webchat-loader URL using the listed 4.18.1-main.20240927.ea7a875 version, mockBot, and White Label experience, then inspect the Translate audio control under the video. Done means keyboard-only users can reach and activate the control with Tab, Shift+Tab, and standard activation keys in Edge with Windows Narrator.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend, web-dev
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

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