microsoft / microsoft/BotFramework-WebChat

[Fluent UI- Send box: attaching a file]: Screen reader does not announce "sending" while uploading video file.

Open
#5,700 0 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

A11ySev2 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
Stars
1.8k
Forks
1.6k
Avg merge
22h 58m
Merged PRs (30d)
2

Description

Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

Screen reader users are not informed that the video upload is in progress, causing confusion, repeated actions, and uncertainty about whether the file is being sent successfully.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Send box

What is the public URL for the website?

No response

How to reproduce the issue?
  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
    3.Navigate to Fluent UI experience chat page and attach a video file after selecting attachment icon and then send it.
  3. Observe that screen reader dose not announce "sending" while uploading the video file.
What do you expect?

When uploading a video file, the screen reader should announce “Sending” (or an equivalent status message) to inform users that the upload is in progress.

What actually happened?

Screen reader does not announce "sending" while uploading video file.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/6319f2b5-ca7f-486c-ae22-46e4c47d549c

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in the Fluent UI experience chat with Windows Edge and Narrator, following the send-box attachment and video-upload flow. Inspect how the upload status is exposed to the screen reader; the work is done when Narrator announces “Sending” or an equivalent status while the video is uploading.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.