microsoft / microsoft/BotFramework-WebChat

[White Label - Markdown]: H1 heading is not defined on the page.

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A11ySev2 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

Screen reader users (e.g., those using JAWS, NVDA, or VoiceOver) rely on heading levels to understand page structure and quickly navigate content.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?
  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
    3.Navigate to white label experience chat page and type "Markdown" word in type your message text box.
    4.Navigate to the search results.
    5.Observe that, H1 heading is not defined on the page.
What do you expect?

The page should have a single, properly defined

heading that clearly conveys the main topic, appears at the top of the content, follows a logical heading hierarchy, and is accessible to assistive technologies.

What actually happened?

H1 heading is not defined on the page.

Do you have any screenshots or recordings to repro the issue?
Image
Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue at the provided webchat-loader URL using the listed 4.18.1-main.20240927.ea7a875 version, then inspect the White Label Markdown search-results page and its heading hierarchy. Done means the page has one clear h1 at the top of the content and screen readers can identify the page structure.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

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