microsoft / microsoft/BotFramework-WebChat

The typing indicator continues to appear for a few seconds even after the response has been sent

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Bot Services bug customer-reported
Dominant language
HTML
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Is it an issue related to Adaptive Cards?

No

Is this an accessibility issue?

No

What version of Web Chat are you using?

I am not using latest

Which distribution are you using Web Chat from?

NPM

Which hosting environment does this issue primarily affect?

Web apps

Which browsers and platforms do the issue happened?

Browser: Chrome (latest)

Which area does this issue affect?

Others or unrelated

Which theme pack does this issue affect?

I did not test it on other theme packs

What is the public URL for the website?

No response

Please describe the bug

After the response is sent, the typing indicator continues to appear for a few seconds, which creates a poor user experience and misleads users into thinking the bot is still typing
Image

Do you see any errors in console log?

How to reproduce the issue?
  1. Ask a question in the web chat
  2. After the bot response is sent in the chat Typing indicator continue to appear in the chat
What do you expect?

The typing indicator should stop displaying after the message is sent to the user

What actually happened?

NA

Do you have any screenshots or recordings to repro the issue?

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No source file or test is named. Start by reproducing the issue in the NPM distribution with Chrome, then trace the typing indicator after the bot response is delivered. Done means the indicator stops when the response appears, with coverage for the reported sequence if the project has an appropriate test location.

Written by the indexing model from the issue text.

Assessment

Domain
frontend, web-dev
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

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