microsoft / microsoft/BotFramework-WebChat

[Supporting the Platform- Bot Framework Web Chat - Animationcard]: Play/Pause functionality is not provided for animated content present under 'Animation card'.

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area-accessibility Bot Services bug customer-reported
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?
User Experience:

Moving content that starts playing automatically when scrolling the page or any other auto-updating content should be provided a method for low vision, limited mobility also for keyboard-dependent users to pause, stop, hide to control the moving, changing, or frequency of the update in the content.

Note:

User credentials should NOT be included in the bug.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Suggested action, Others or unrelated

What is the public URL for the website?

https://compulim.github.io/webchat-loader/

How to reproduce the issue?
  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
  3. Navigate to white label experience chat page and type animationcard word in type your message text box.
  4. Navigate to the search results.
  5. Verify the issue.
What do you expect?

Play/Pause functionality should be provided for animated content present under 'Animation card'.

What actually happened?

Play/Pause functionality is not provided for animated content present under 'Animation card'.

Do you have any screenshots or recordings to repro the issue?

Image
https://github.com/user-attachments/assets/7b6afeee-78b8-4b3a-a96b-66ed04f195a9

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

MAS 2.2.2 – Pause, Stop, Hide

WCAG reference

2.2.2 – Pause, Stop, Hide

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue at the provided web-chat-loader URL with the listed Web Chat version and mockBot flow. Inspect how the Animation card renders its moving content and its keyboard-accessible controls. Done means animated content has usable Play/Pause functionality that satisfies WCAG 2.2.2 and can be verified with Edge and Windows Narrator.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend, web-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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