microsoft / microsoft/BotFramework-WebChat

[Functional- Bot Framework Web Chat - Video vimeo]: like control is not functional under more options present in video section.

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area-accessibility Bot Services bug customer-reported
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?
User Experience:

User will get confused with the functionality of the control and cannot access the control efficiently if the control is not behaving according to the functionality of the control.

Note:

User credentials should NOT be included in the bug.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Suggested action

What is the public URL for the website?

https://compulim.github.io/webchat-loader/

How to reproduce the issue?
  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
  3. Navigate to white label experience chat page and type Video vimeo word in type your message text box.
  4. Navigate to the search results.
  5. Verify the like control is functional or not.
What do you expect?

like control should be functional under more options present in video section.

Ex:

using keyboard and mouse comment action should be performed.

What actually happened?

like control is not functional under more options present in video section.

Observation:

Using keyboard and mouse no action performed after invoking the like control under more options.
Screen reader (narrator, nvda, jaws) announcing as' like menuitem radio button not selected'

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/13b6e39b-b394-42bc-98ab-e3451475e407
Image

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue at the web chat loader URL with version 4.18.1-main.20240927.ea7a875, using the mockBot flow and the “Video vimeo” search. Check the like control under the video’s more-options menu with keyboard and mouse, then verify its behavior and screen-reader announcement against the expected like action.

Written by the indexing model from the issue text.

Assessment

Domain
accessibility, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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