microsoft / microsoft/BotFramework-WebChat

[Supporting Platform - Bot Framework Web Chat - Card Breakfast]: In 200% zoom mode 'White-labelled' control is truncated.

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area-accessibility Bot Services bug customer-reported
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?
User Experience:

If content is getting truncated or not visible at 200% zoom, then users with low vision who depend on this feature will not be able to identify these controls and perform actions on them.

Note:

User credentials should not be included in the bug.

Pre-requisite:

Achieve 200% Zoom in Browser Zoom.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

https://compulim.github.io/webchat-loader/

How to reproduce the issue?
  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
  3. Navigate to white label experience chat page and type Card Breakfast word in type your message text box.
  4. Navigate to the results.
  5. Verify whether the controls are truncated in 200% zoom mode or not.
What do you expect?

In 200% zoom mode 'White-labelled' control should not get truncated. All the controls should be clearly visible.

What actually happened?

In 200% zoom mode 'White-labelled' control is truncated.

Do you have any screenshots or recordings to repro the issue?

Image
Image

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

MAS 1.4.4 – Resize Text

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at the provided web chat loader URL, select the specified 4.18.1-main.20240927.ea7a875 version and Card Breakfast result, then reproduce the issue with browser zoom at 200%. Inspect the White-labelled control and its surrounding responsive layout; done means all controls remain fully visible and usable at that zoom level.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
42/100

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