microsoft / microsoft/BotFramework-WebChat

CDN is not reachable when using only ipv6

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#5,012 2 comments 0 reactions 0 assignees View on GitHub

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Bot Services bug customer-reported
Dominant language
HTML
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Is it an issue related to Adaptive Cards?

No

Is this an accessibility issue?

No

What version of Web Chat are you using?

Latest production

Which distribution are you using Web Chat from?

Bundle (webchat.js)

Which hosting environment does this issue primarily affect?

Web apps

Which browsers and platforms do the issue happened?

Browser: Edge (latest), Browser: Chrome (latest), Browser: Firefox (latest)

Which area does this issue affect?

Protocol or service

What is the public URL for the website?

No response

Please describe the bug

when a customer is using only IPV6, the CDN for webchat is not reachable

image

https://cdn.botframework.com/botframework-webchat/latest/webchat.js

image

image

Do you see any errors in console log?

No response

How to reproduce the issue?

just disable IPV4 and ensure you are using only IPV6, then try to access to the CDN

What do you expect?

the cdn to be reachable...

What actually happened?

CDN is not reachable , therefore the JS is not reachable

Do you have any screenshots or recordings to repro the issue?

image

https://cdn.botframework.com/botframework-webchat/latest/webchat.js

image

image

Adaptive Card JSON

No response

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure with IPv4 disabled and inspect https://cdn.botframework.com/botframework-webchat/latest/webchat.js from an IPv6-only connection. Check the CDN endpoint and its IPv6 availability; done means the CDN and JavaScript bundle are reachable over IPv6 in the listed browsers.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
cloud, networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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