Accessibility Issue - Article element declared inappropriately

Issue Description : -

If a relationship between elements is expressed with visual cues, it also needs to be programmatically determinable. This enables assistive technology to communicate the relationships to users. Content may otherwise seem unstructured or disorganized.
There are article elements that are declared inappropriately. This does not convey a correct meaning semantically or structurally. This landmark is meant for independent or self-contained content such as individual blog posts, videos, images or news items.
This has been raised as an Additional Issue as WCAG AA does not require accurate page regions. It is required at WCAG AAA.

Success Criteria : -

Any relationship presented through visual cues must also confer that relationship through the appropriate semantics. Technically, article element is used to semantically mark the self-contained sections or compositions on a page. Remove the

elements from the chat messages.

Steps to reproduce

1. Observe the elements on the page.
2. Inspect the elements and review the DOM.
3. Observe the inappropriate use of.

Webchat Version :- 4.13.0