microsoft / microsoft/BotFramework-WebChat
Auto scroll animation issue - While refreshing the chatbot with long conversation history, the auto scroll animation keep user waiting to reach latest message
Open
@compulim is already working on this.
Since Jan 20, 2021.
backlog
Bot Services
customer-replied-to
customer-reported
feature-request
front-burner
needs-scheduling
needs-team-attention
- Dominant language
- HTML
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- Merged PRs (30d)
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Description
Version
webchat es5 version 4.11.0https://cdn.botframework.com/botframework-webchat/4.11.0/webchat-es5.js
Integrating the CDN version js directly on the page using script tag (No Iframe). Desktop Chrome Browser.Issue
We have conversation retention enabled on our Virtual Agent. Hence when users refresh the VA with long conversation history, there is a evident delay(due to auto scroll animation) experienced by user to the reach latest message at the bottom.Reproduction steps
- Create a VA with conversation state retention enabled
- Perform around 200+ dialogues on a single conversation
- Refresh the page/chatbot we would see the conversations are getting restored with a scroll animation which creates delay reaching the latest message
Expected behavior
The expectation is to provide a way to block/avoid the auto scroll animation and help us stick the scroll to bottom always thereby the user can see the latest message without any delay.Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Assessment
This issue has not been assessed yet.