microsoft / microsoft/AzureStorageExplorer

Error when trying to browse Blob containers in Storage Explorer

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Description

Storage Explorer Version

1.46.0 AzCopy Version: 10.32.7

Regression From

No response

Architecture

x64

Storage Explorer Build Number

20260827.4

Platform

Windows

OS Version

Windows 11 Enterprise version 10.0.26200 builk 26200

Bug Description

When I try to open the Storage Explorer and expand storage accounts for blob containers I get the following error

Unable to retrieve child resources

ProducerError:{
"name": "Electron Net Error",
"message": "{"name":"Electron Net Error","cause":{}}"
}

Resource Types

Blobs, ADLS Gen 2

Authentication Method

Sign in

Connection Type

Sign in (subscription)

Steps to Reproduce
  1. Launch Storage Explorer,
  2. Sign in with Azure --> Azure--> Use acull@collinsfoods.com and it signs me in
  3. Open Explorer
  4. Expand AU_SYSTEMS_DW_CLOUD
  5. Expand dlcollinsprod01 (ADLS Gen2)
  6. Expand blob containers
  7. the list of folders does not display and I get the error message
    8.Unable to retrieve child resources

ProducerError:{
"name": "Electron Net Error",
"message": "{"name":"Electron Net Error","cause":{}}"
}

Actual Experience

If I try to View all I get
net:: ERR_NAME_NOT_RESOLVED

Expected Experience

At step 7 I should see the various folders I have access to and can browse and download data

Additional Context

No response

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the failure on Windows 11 with Storage Explorer 1.46.0 by following the listed sign-in and ADLS Gen2 browsing steps. Start by tracing the Electron Net Error and the ERR_NAME_NOT_RESOLVED result from View all. Done means blob containers and their folders load, and users can browse and download the data.

Written by the indexing model from the issue text.

Assessment

Tech stack
azure, electron
Domain
cloud, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
45/100

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