microsoft / microsoft/AzureStorageExplorer

can't browse File share

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#9,129 2 comments 0 reactions 0 assignees View on GitHub

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:gear: files :grey_question: more info :grey_question: need logs
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Description

We are experiencing an issue accessing Azure Files in one storage account.

Storage Account: aeronetmaxaccounting
Region: West US 2 (Secondary: West Central US)

The issue only affects Azure Files (Classic File Shares). Blob Containers in the same storage account are fully accessible.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in Azure Storage Explorer with storage account aeronetmaxaccounting in West US 2, comparing Azure Files browsing with the accessible Blob Containers. The issue does not name a file, test, error message, or entry point; done means identifying why Classic File Shares cannot be accessed or documenting the missing failure details needed to proceed.

Written by the indexing model from the issue text.

Assessment

Tech stack
azure
Domain
cloud
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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