Application will not start. Blank window appears and hangs forever.

Storage Explorer Version

1.41.1

Regression From

No response

Architecture

x64

Storage Explorer Build Number

Unknown, cannot launch application

Platform

Windows

OS Version

Windows 11

Bug Description

The application will not start. A dark gray box appears with no UI, about the size of a splash screen. Attempted to clear the folder in AppData/Roaming/StorageExplorer, and this did not help.

Resource Types

n/a

Authentication Method

Sign in

Connection Type

Sign in (subscription)

Steps to Reproduce

1. Launch Storage Explorer

Actual Experience

No UI appears. Only a blank, borderless dark gray window with no UI elements.

Expected Experience

The application should start normally, or an error should be displayed indicating the problem.

Additional Context

Logs from the above folder:

[2026-03-09T20:56:34.120Z] (main:103008) <NONE> Log level: info
[2026-03-09T20:56:34.120Z] (main:103008) <INFO> Startup app state:
   {
    lastWindowState: { rect: { x: 1, y: 1, width: 1918, height: 1030 }, maximized: false },
    disableGpu: false,
    dialogAutoResponse: {}
  }
[2026-03-09T20:56:34.354Z] (main:103008) <INFO> No proxy environment variables exist on startup
[2026-03-09T20:56:34.363Z] (main:103008) <INFO> Applying proxy configuration
[2026-03-09T20:56:34.364Z] (main:103008) <INFO> Proxy configuration source set to: systemProxy
[2026-03-09T20:56:34.364Z] (main:103008) <INFO> Proxy configuration set to: undefined
[2026-03-09T20:56:34.704Z] (main:103008) <INFO> Initializing user accounts manager account store...
[2026-03-09T20:56:34.746Z] (main:103008) <INFO> Initialized ConfidentialStorageManager.
[2026-03-09T20:56:34.892Z] (main:103008) <ERRO> Unable to execute operation 'PersistentStorage.Local.getItem'. No implementation has been registered.
[2026-03-09T20:56:36.945Z] (main:103008) <INFO> Initializing user accounts manager error store...

The logs below are added when I exit the application via right click on taskbar. There is no other UI available to exit the application.

[2026-03-09T21:28:13.162Z] (main:103008) <INFO> Calling handleQuitOrRelaunch from onAppWindowClose
[2026-03-09T21:28:13.162Z] (main:103008) <INFO> Handling a quit or relaunch, sessionEnded: false, force: undefined, quitOrRelaunch: quit
[2026-03-09T21:28:13.162Z] (main:103008) <INFO> Called prevent bubbling for handleQuitOrRelaunch
[2026-03-09T21:28:13.162Z] (main:103008) <INFO> Ending session...
[2026-03-09T21:28:13.163Z] (main:103008) <INFO> Do end session
[2026-03-09T21:28:13.163Z] (main:103008) <INFO> Session ended or force set, calling handleQuitOrRelaunch again.
[2026-03-09T21:28:13.163Z] (main:103008) <INFO> Quitting, sessionEnded: true, force: undefined, quitOrRelaunch: quit
[2026-03-09T21:28:13.164Z] (main:103008) <INFO> Calling quit, bye!

No source file or test is named. Reproduce on Windows 11 and start by tracing startup around the PersistentStorage.Local.getItem error and user accounts manager initialization shown in the logs. Done means the cause of the blank window is identified and the application either starts normally or displays an actionable error.