Unable to retrieve child resources

Storage Explorer Version

1.32

Regression From

No response

Architecture

x64

Storage Explorer Build Number

No response

Platform

All

OS Version

Windows

Bug Description

{"shellProps":{"sessionId":"796d6fb9759c4d7fb3cf69780598bc9f","extName":"Microsoft_Azure_Storage","contentName":"BlobsBlade","resourceId":"/subscriptions/c759bb41-2cae-4a85-9d60-ea475a56a07b/resourceGroups/RG-SSEIBP-UATEST01/providers/Microsoft.Storage/storageAccounts/stsseibpuatest01","code":403},"error":{"message":"This request is not authorized to perform this operation.","code":403,"details":{"htmlTemplate":"

<ul data-bind="foreach: causes">

<span style="word-break: break-word;" data-bind="text:details"> <span style="word-break: break-word;" data-bind="with:link"><a target="_blank" data-bind="attr:{href:uri},text:text">

","viewModel":{"causes":[{"details":"This request is not authorized to perform this operation.\nRequestId:c0dea52f-101e-0004-0e07-924a56000000\nTime:2026-01-30T16:44:37.6873797Z","link":null},{"details":"This storage account's 'Firewalls and virtual networks' settings may be blocking access to storage services. Try adding your client IP address ('136.226.112.195') to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'.","link":{"text":"Learn more","uri":"https://go.microsoft.com/fwlink/?LinkId=845443"}}]}},"summaryItems":[{"label":"Storage Request ID","value":"c0dea52f-101e-0004-0e07-924a56000000"}]}}

I cannot open any container from any subscription in any browser

Resource Types

Blobs, ADLBS Gen 2

Authentication Method

Sign in

Connection Type

Sign in (subscription)

Steps to Reproduce

launch exporer / open portal azure
go to storage
open container
get the erro

Actual Experience

Expected Experience

No response

Additional Context

No response

Start by reproducing the failure in Azure Storage Explorer's BlobsBlade using a signed-in subscription and a storage account with the reported firewall settings. Check the reported 403 response and storage-account network access guidance; done means containers open successfully for the affected blob and ADLS Gen2 resources, with the authorization cause identified.