microsoft / microsoft/AdaptiveCards

[Rendering] Adaptive Card Is Empty On IOS While Web And Desktop Works

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Area-Renderers Bug
Dominant language
C#
Stars
2k
Forks
595
Avg merge
1d 19h
Merged PRs (30d)
1

Description

Target Platforms

iOS

SDK Version

1.2.3

Application Name

Microsoft Teams

Problem Description

I am using botbuilder:^4.23.1 (it uses adaptivecards:1.2.3) to send an adaptive card by const attachment = CardFactory.adaptiveCard(card);

Please check the card below. I have tried card schema version: "1.2" and "1.6", but none of them works on IOS, all I got is an empty message.

Screenshots
Image
Card JSON
json
{
  "type": "AdaptiveCard",
  "body": [
    {
      "type": "TextBlock",
      "text": "🤖The responses are generated by AI and may contain outdated information. Please verify any important details independently. 🔁For follow-up questions, @mentioning the bot is recommended. 📝Please note that the bot is unable to reply to edited messages.",
      "wrap": true
    }
  ],
  "actions": [
    {
      "type": "Action.ShowCard",
      "title": "👍Feedback👎",
      "card": {
        "type": "AdaptiveCard",
        "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
        "version": "1.2",
        "body": [
          {
            "type": "TextBlock",
            "text": "Was the response helpful?",
            "wrap": true
          }
        ],
        "actions": [
          {
            "type": "Action.ShowCard",
            "title": "👍Yes",
            "card": {
              "type": "AdaptiveCard",
              "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
              "version": "1.2",
              "body": [
                { "type": "TextBlock", "text": "Tell us more.", "wrap": true },
                {
                  "type": "Input.Toggle",
                  "title": "It solved my question",
                  "id": "reason_0",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "The response gives clear guidance",
                  "id": "reason_1",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "The reference link(s) is helpful",
                  "id": "reason_2",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "Other",
                  "id": "reason_3",
                  "value": "false"
                },
                {
                  "type": "Input.Text",
                  "id": "feedbackComment",
                  "placeholder": "Please provide feedback on how we can improve this content. If applicable, provide the first part of the sentence or string at issue.",
                  "isMultiline": true
                }
              ],
              "actions": [
                {
                  "type": "Action.Submit",
                  "title": "Submit👍",
                  "data": {
                    "action": "feedback-like",
                    "reasons": [
                      "It solved my question",
                      "The response gives clear guidance",
                      "The reference link(s) is helpful",
                      "Other"
                    ]
                  }
                }
              ]
            }
          },
          {
            "type": "Action.ShowCard",
            "title": "👎No",
            "card": {
              "type": "AdaptiveCard",
              "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
              "version": "1.2",
              "body": [
                { "type": "TextBlock", "text": "Tell us more.", "wrap": true },
                {
                  "type": "Input.Toggle",
                  "title": "It misunderstood my question",
                  "id": "reason_0",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "The response is hard to understand",
                  "id": "reason_1",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "Out of date/obsolete",
                  "id": "reason_2",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "The solution doesn't work",
                  "id": "reason_3",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "The reference link(s) is broken",
                  "id": "reason_4",
                  "value": "false"
                },
                {
                  "type": "Input.Toggle",
                  "title": "Other",
                  "id": "reason_5",
                  "value": "false"
                },
                {
                  "type": "Input.Text",
                  "id": "feedbackComment",
                  "placeholder": "Please provide feedback on how we can improve this content. If applicable, provide the first part of the sentence or string at issue.",
                  "isMultiline": true
                }
              ],
              "actions": [
                {
                  "type": "Action.Submit",
                  "title": "Submit👎",
                  "data": {
                    "action": "feedback-dislike",
                    "reasons": [
                      "It misunderstood my question",
                      "The response is hard to understand",
                      "Out of date/obsolete",
                      "The solution doesn't work",
                      "The reference link(s) is broken",
                      "Other"
                    ]
                  }
                }
              ]
            }
          }
        ]
      }
    },
    {
      "type": "Action.ShowCard",
      "title": "🕵️‍♂️Support Channels🕵️‍♀️",
      "card": {
        "type": "AdaptiveCard",
        "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
        "version": "1.2",
        "body": [],
        "actions": [
          {
            "type": "Action.OpenUrl",
            "title": "TypeSpec Discussion",
            "url": "https://teams.microsoft.com/l/channel/19%3A906c1efbbec54dc8949ac736633e6bdf%40thread.skype/TypeSpec%20Discussion?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          },
          {
            "type": "Action.OpenUrl",
            "title": "Javascript",
            "url": "https://teams.microsoft.com/l/channel/19%3A344f6b5b36ba414daa15473942c7477b%40thread.skype/Language%20%E2%80%93%20JS%E2%80%89%EF%BC%86%E2%80%89TS%20%F0%9F%A5%B7?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          },
          {
            "type": "Action.OpenUrl",
            "title": ".Net",
            "url": "https://teams.microsoft.com/l/channel/19%3A7b87fb348f224b37b6206fa9d89a105b%40thread.skype/Language%20-%20DotNet?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          },
          {
            "type": "Action.OpenUrl",
            "title": "Java",
            "url": "https://teams.microsoft.com/l/channel/19%3A5e673e41085f4a7eaaf20823b85b2b53%40thread.skype/Language%20-%20Java?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          },
          {
            "type": "Action.OpenUrl",
            "title": "Python",
            "url": "https://teams.microsoft.com/l/channel/19%3Ab97d98e6d22c41e0970a1150b484d935%40thread.skype/Language%20-%20Python?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          },
          {
            "type": "Action.OpenUrl",
            "title": "Go",
            "url": "https://teams.microsoft.com/l/channel/19%3A104f00188bb64ef48d1b4d94ccb7a361%40thread.skype/Language%20-%20Go?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          },
          {
            "type": "Action.OpenUrl",
            "title": "Engineering System",
            "url": "https://teams.microsoft.com/l/channel/19%3A59dbfadafb5e41c4890e2cd3d74cc7ba%40thread.skype/Engineering%20System%20%F0%9F%9B%A0%EF%B8%8F?groupId=3e17dcb0-4257-4a30-b843-77f47f1d4121&tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47"
          }
        ]
      }
    }
  ],
  "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
  "version": "1.2"
}
Sample Code Language

TS

Sample Code

const attachment = CardFactory.adaptiveCard(card);
The card is the json object above.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the provided card through CardFactory.adaptiveCard(card) with botbuilder 4.23.1 and adaptivecards 1.2.3 on iOS, then compare its rendering with web and desktop. The work is done when the supplied Adaptive Card renders on iOS instead of appearing empty, with the relevant nested ShowCard and input content preserved.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, typescript
Domain
mobile-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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