microg / microg/GmsCore

Hangouts no connection on gsuite accounts

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#923 1 comment 0 reactions 0 assignees View on GitHub

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Dominant language
Java
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Description

The company I work for uses the gsuite for employee accounts so instead of user@gmail.com the email address looks like employee@companyname.com but it's still a google account. With a regular google account, hangouts works like a charm, with the company account it just says No connection Couldn't connect to the server
Try again doesn't help and cancel, well, closes the app

That's what it looks like

This is the result on a OnePlus 3T with SkyDragonOS (Android 9) using microG ver. 0.2.8.17785-beta-1 mapbox (Installed with NanoDroid 22.2 I think).

On 0.2.6.13280 I at least got it to work using the Wiki workaround (although on an outdated version without media support)

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the Hangouts connection failure with a GSuite account on Android using the reported microG versions, then compare it with a regular Google account and the older Wiki workaround. Done means identifying and resolving the cause so Hangouts connects for GSuite accounts without requiring the outdated workaround.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, java
Domain
authentication, mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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