micku7zu / micku7zu/QuickCursor

App turns off randomly on Android 14 devices - Feedback needed

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#22 26 comments 3 reactions 1 assignee Claimed by @micku7zu View on GitHub
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Description

### What's not working?

It seems that the app can't draw anything on the screen (over other apps), so the triggers are not on the edge of the screen and the cursor can't be used. I don't know if the touch simulation would work, because the users can't grab a new cursor to test that.

### Temporarly fix

- Disable automatic light/dark theme or automatic wallpaper change.
or
- Disable dynamic Android colors based on theme/wallpaper

One time fix: Restart the device, but the issue will appear again after some time.

---

### What we know so far?

There are two reports right now that the app doesn't work properly on Android 14 on **Pixel devices**:
- https://www.reddit.com/r/quickcursor/comments/17c7qqi/app_randomly_stopping_since_upgrade_to_android_14/
- https://github.com/micku7zu/QuickCursor/issues/21

I will centralize the information on this Github issue and try to find the root cause.

Based on the current informations, I suspect that the **issue is in the Pixel Android 14 operating system** (latest stable version, not beta), not in Quick Cursor:
- the issue happens only on Pixel devices with Android 14 (stable, not beta, but I'm not 100% sure)
- I saw some Play Store reviews from Pixel users on other apps with the same issue
- the issue does not reproduce to everyone, so it might be an edge case that triggers this OS bug
- [1.400 active devices with Android 14 (maybe a lot of them beta)](https://i.imgur.com/jHGYYYS.png )
- [150 Pixel 8 devices](https://i.imgur.com/3jeuD2q.png)
- it's not the first Pixel specific bug discovered and reported to Google, more details here: https://www.reddit.com/r/GooglePixel/comments/sc7ken/the_development_team_has_fixed_the_issue_that_you/

---

### How can you help?

Please reply if you have this issue and please include:
- device name
- Android version
- build number
- any other accessibility service enabled on the device? if yes, which one
- any other info that you think it might help

If you have the issue and know how to use logcat, It would help me if you can capture the logcat during this two operations and send it to me (or attach it here):
- enabling the Quick Cursor accessibility service
- enabling the Settings -> Debug -> Debug logs and then Debug visuals

### Other ways of debugging

I will try to create a simple app that does almost nothing, it will only use an accessibility service like Quick Cursor and it will draw a rectangle on the screen, to see if the issue happens on that app also and I will try to include some useful logs in that app that might help us find the root cause.

I will post it here when it will be ready.

### Thanks!

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