[Community] Create a Strategy to Strengthen the connection from Mautic Facebook Group to forum.mautic.org
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Description
Mautic's official place for information and discussion that might be relevant for others, too, is forum.mautic.org. However, other places are used as well - namely the Facebook group.
The goal of this task is to embrace that situation and develop a strategy that encourages members of the Mautic Facebook Group to use forum.mautic.org as the primary place for in-depth discussions, support, and community engagement.
Focus on how we can clearly inform Facebook group visitors that the forum may be a more suitable platform for their needs. What type of banner image, messaging, pinned posts, or regular updates in the Facebook group could highlight the benefits of the forum and direct people there for deeper conversations and long-term engagement?
Additionally, please think about a sustainable, one-way solution to duplicate or cross-post relevant content from the Facebook group to the forum. This could involve tools for automatic content transfer, manual processes for moderators, or even guidelines for group members to initiate these transfers themselves.
The challenge is to support forum.mautic.org as the central hub of the community and all Mautic users, while still maintaining an active presence in the Facebook group that is actively used but also constantly directs members toward the more valuable, long-lasting content on the forum.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the issue description and review the Mautic Facebook Group and forum.mautic.org context. Done means a documented, sustainable strategy covering how Facebook visitors are directed to the forum and how relevant content can be transferred one way.
Written by the indexing model from the issue text.
Assessment
- Domain
- content, documentation
- Issue type
- Documentation
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 25/100