mattermost / mattermost/mattermost-developer-documentation

Bot accounts for inbound webhooks

Open
#1,447 0 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
CSS
Stars
90
Forks
460
Avg merge
9d 23h
Merged PRs (30d)
2

Description

Customers ask why bots are needed for inbound webhooks and our developer documentation isn't clear and prescriptive in this area.

Key clarifications to focus on:

  • It's not clear that the bot runs as the user that created it.
  • It's not clear that if the user gets deactivated, the webhook is effectively deactivated, too
  • There don't seem to be any recommendations about which user think should run them and why
  • There's no talk about how to setup bot accounts to be the users for inbound webhooks

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by locating the developer documentation covering inbound webhooks, bot accounts, user deactivation, and setup guidance. Review the existing explanations and add prescriptive guidance covering bot identity, deactivation effects, recommended account ownership, and setup steps; the issue is done when all four questions are clearly answered.

Written by the indexing model from the issue text.

Assessment

Domain
documentation
Issue type
Documentation
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
48/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.