matomo-org / matomo-org/plugin-QueuedTracking

Slow Dequeueing Process

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Dominant language
PHP
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Forks
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2d 18h
Merged PRs (30d)
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Description

We're experiencing extremely slow dequeuing of one of our sites. The following snippet from verbose logging shows that it takes almost 3 minutes to lookup visitor. This worked well for a few weeks, but has slowly declined over time.

[2020-08-31 16:01:01] piwik.DEBUG: Executing Piwik\Plugins\CoreHome\Tracker\VisitRequestProcessor::processRequestParams()... [] {"class":"QueuedTracking","request_id":31138}

[2020-08-31 16:01:01] piwik.DEBUG: token_auth is authenticated in cache! [] {"class":"CoreHome","request_id":31138}

[2020-08-31 16:01:01] piwik.DEBUG: DoNotTrack support is not enabled, skip check [] {"class":"PrivacyManager","request_id":31138}

[2020-08-31 16:01:01] piwik.DEBUG: Matching visitors with: visitorId=2f89489d694097e4 OR configId=1522d51efd5641cb [] {"class":"CoreHome","request_id":31138}

[2020-08-31 16:02:50] piwik.DEBUG: The visitor was not matched with an existing visitor... [] {"class":"CoreHome","request_id":31138}

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at Piwik\Plugins\CoreHome\Tracker\VisitRequestProcessor::processRequestParams() and trace the queued-tracking path around the visitor matching log messages. Use the verbose log timing as the reproduction signal, then determine what causes the lookup to take nearly three minutes and verify that dequeuing no longer shows that delay.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend, performance
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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