matomo-org / matomo-org/plugin-Provider
no provider information after installing Geoip2 and ip2location with db11 database
Nobody has claimed this yet.
- Dominant language
- PHP
- Stars
- 4
- Forks
- 5
- Avg merge
- 3h 22m
- Merged PRs (30d)
- 8
Description
we installed the above plugins in our acceptance and it is working fine, on our production we did the same and no provider info is given, in the meanwhile we upgraded tot 3.13.5 but still no provider info.


Contributor guide
No contributing guide indexed for this repository
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the provider-information failure in the production setup, then compare it with the working acceptance setup. Check the Geoip2 and ip2location configuration, the db11 database, and the reported Matomo 3.13.5 environment. Done means provider information is returned consistently in the affected visit log.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php
- Domain
- analytics
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 28/100