CORS problem with this module and cloud version

Nobody has claimed this yet.

Hi there!

We're trying the beta of your cloud version;

Our innocraft url is: apartum.innocraft.cloud

We're using matomo-tracker

And the problem is that each request to Matomo servers return with this error:

No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'xxxx' is therefore not allowed access. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

Sessions looks like are being tracked, but we're afraid of possible colateral problems due to this error.

How can we change this?

I've read this: https://matomo.org/faq/how-to/faq_18694/

But as this is a cloud version, we don't have any access to config.ini.php

Any help please?

Thanks in advance!

Start by reproducing the reported browser request from the matomo-tracker module against the Matomo cloud endpoint and compare it with the CORS guidance linked in the issue. Check whether the repository controls the request behavior or whether the missing header must be changed by the cloud service; done means requests complete without the reported CORS error or the issue is documented as externally owned.

Written by the indexing model from the issue text.