Button not rendering properly
- Dominant language
- Go
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- 3k
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- 249
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Description
Hey guys,
Hope you are having a great day, today we found a kind of bug in our prod enviroment, we are using hermes to generate a simple "Reset your password" email template, unfortunately, it does not show properly the button in Outlook App on Windows 10:

The button should read "Reset your password"
I have tried to reproduce this behaviour in other devices with different screen sizes and all of them work flawlessly, but Outlook App on Windows 10.
Tested on:
Android 12, Outlook App - Works as expected
Android 12, Google Chrome Outlook View - Works as expected
Ubuntu 20.04 - Google Chrome Outlook Page - Works as expected
Ubuntu 20.04 - ThunderBird Mail - Works as expected
Windows 10 Pro - Email App - Works as expected
Windows 10 Pro - Google Chrome Outlook Page - Works as expected
Windows 10 Pro - Outlook App - Does not work as expected
All desktop environments were tested under 800x600 and 3440x1440 resolutions.
Any suggestion?
Thanks in advance, regards !
Contributor guide
Research direction
Start by reproducing the generated “Reset your password” email in the Outlook App on Windows 10 and compare its button with the same message in the listed working clients. Inspect the generated email template and determine what prevents the button text from rendering; done means the button displays correctly in Outlook without breaking the other tested environments.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- go
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100