massgov / massgov/feature-requests

Ability to add key words for search purposes

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#141 2 comments 0 reactions 0 assignees View on GitHub

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AX Authoring Improvements Department of Transportation Search results
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Forks
8
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No merged PRs in 30d

Description

Receiving feedback that customers cannot find what they are looking for. For example, customers are searching 'handicap placard' instead of 'disability placard'- we don't use 'handicap' anymore but should have ability to tag certain pages so customers can find content.

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No files, tests, or entry points are named. Start by tracing how Mass.gov search indexes page content and metadata, then determine how page-level keyword tagging could support alternate terms such as “handicap placard.” Done should mean tagged alternate terms reliably find the intended content, with the behavior documented and tested.

Written by the indexing model from the issue text.

Assessment

Domain
content, search
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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