[bug]: Unable to login from iOS App
Open
@nirmal0707 is already working on this.
Since May 4, 2026.
🐛bug
plane
- Dominant language
- TypeScript
- Stars
- 59.6k
- Forks
- 5.8k
- Avg merge
- 1d 22h
- Merged PRs (30d)
- 49
Description
Is there an existing issue for this?
- I have searched the existing issues
Current behavior
When I tried to login, instead of showing me my board, it display an error "Sorry, we are unable to get your info. Make sure you are online and log back in."
Steps to reproduce
- Download the latest iOS app from Apple App Store, version 1.25.1.
- Launch the app.
- Click Cloud sign in
- Click Continue with Google in the WebView.
- Click the Google Account I used to sign in Plane.so.
- Click Continue when asked "You're signing back in to plane.so".
- WebView closed and hand back control to the app.
- The app flesh and shown white placeholder loading background.
- The app go back to the login page, with the error message "Sorry, we are unable to get your info. Make sure you are online and log back in." shown on top as shown in the screenshot.
- Try again with username/password and I received the same error.
Environment
Production
Browser
None
Variant
Cloud
Version
1.25.1
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Assessment
This issue has not been assessed yet.