makeplane / makeplane/plane

[bug]: Emails are not sending for correct SMTP configurations

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#4,439 12 comments 1 reaction 2 assignees View on GitHub

@pablohashescobar is already working on this.

Since Sep 18, 2024.

⚙️backend 🏠self-hosted 🐛bug
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Description

Is there an existing issue for this?
  • I have searched the existing issues
Current behavior

Last week I have installed the self hosted docker version and successfully setup admin and workspace. From god mode I have setup the SMTP configurations and it's saving successfully, but still emails are not being sending. The same SMTP configurations are working from other platforms

I am using aws ses service for sending emails

The emails should be sent from plane, if the same configurations are working from other places

Steps to reproduce
  1. Go to god mode
  2. Setup smtp configurations
  3. Invite people to workspace or signup from authentication code
  4. The emails are not receving
Environment

Production

Browser

Google Chrome

Variant

Self-hosted

Version

stable

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Assessment

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