magento / magento/data-migration-tool

Mismatch on customer entity on data migration followed by an integrity constraint violation on delta migration

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Dominant language
PHP
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Forks
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Description

### Preconditions

1. Source
- Magento Community Edition 1.9.0.1

2. Destination:
- Magento Community Edition 2.4.5
- Data Migration Tool 2.4.5
- MySQL 8.0
- PHP 8.1

### Steps to reproduce

1. Data migration: `bin/magento migrate:data [path to config] -r -a` with a concurrent user registration.
2. Delta migration: `bin/magento migrate:delta [path to config] -a`

### Expected result

The delta migration sync Magento 2 with the data of Magento 1

### Actual result

The delta migration fail with the SQL error:
`
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '[...]@[...]-0' for key 'customer_entity.CUSTOMER_ENTITY_EMAIL_WEBSITE_ID', query was: INSERT INTO `customer_entity` (`entity_id`,`website_id`,[...]
`

### Additional notes
I'm trying to migrate a Magento 1 website (in use in production), to Magento 2.
I setup a migration plan following this documentation: https://experienceleague.adobe.com/docs/commerce-operations/tools/data-migration/how-migration-works.html?lang=en

The data migration finished successfully, but with this warning:
`
[2023-02-27T11:46:45.766434+00:00][WARNING]: Mismatch of entities in the document: customer_entity Source: 202998 Destination: 202997
`

I thought a user signed up during the migration, so I did a delta migration, but a database error stopped the process:
`
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '[...]@[...]-0' for key 'customer_entity.CUSTOMER_ENTITY_EMAIL_WEBSITE_ID', query was: INSERT INTO `customer_entity` (`entity_id`,`website_id`,[...]
`

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the documented migration workflow and the `bin/magento migrate:data` and `bin/magento migrate:delta` entry points, using the provided Magento 1.9.0.1 to Magento 2.4.5 reproduction. Trace the `customer_entity` mismatch and the duplicate `CUSTOMER_ENTITY_EMAIL_WEBSITE_ID` error. Done means delta migration completes and synchronizes the customer data without the integrity constraint violation.

Written by the indexing model from the issue text.

Assessment

Tech stack
mysql, php
Domain
data-engineering, database
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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