magento / magento/data-migration-tool

Payment method is not available. You still can process offline actions erro Magento 2.4.3

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Dominant language
PHP
Stars
339
Forks
195
PR merge metrics
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Description

### Preconditions

1. Magento 2.3.5
2. Magento 2.4.3
3. Orders those were placed in the Magento 2.3.5 store using Authorized.net

### Steps to reproduce

1. Upgrade Magneto 2.3.5 to Magento 2.4.3
2. After Upgrade review the orders in the Magento 2 admin panel

### Expected result

1. The orders should display the payment information

### Actual result

1. The payment information block for the orders is displaying the following text: "Payment method is not available. You still can process offline actions".
2. https://snipboard.io/E6a4T8.jpg

### Additional notes
The main problem we are facing is if the store admin needs to manually process those credit cards but can't view them in Magento 2.
Authorized.net is removed from magento 2.4.x versions, we are using thrid party module for Authorized.net now.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the Magento 2.3.5 to 2.4.3 upgrade and inspect the migrated order payment data shown in the Magento admin panel. Compare orders placed with Authorize.Net before and after migration; done means their payment information is available for the documented offline action instead of the unavailable-method message.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend, databases
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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