magento / magento/community-features

Orders report not showing accurate results

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#124 9 comments 0 reactions 0 assignees View on GitHub

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Priority: P3 Progress: done Requires PO triage
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Description

### Preconditions (*)
1. Magento2.3
2. PHP7.2

### Steps to reproduce (*)
1. Go to Magento admin panel -> Reports -> Sales -> Orders.
2. Fill the required fields and set status to any and click on the show report button.

### Expected result (*)
1. All orders with status pending, complete , processing should show in the grid if there is any order in the sales order grid.

### Actual result (*)
1. Order result only showing complete orders instead of all orders which have pending status.

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the Magento admin Reports > Sales > Orders flow and reproduce the report using orders with pending, complete, and processing statuses. Trace how the selected status is applied, then verify the grid includes all matching orders when status is set to any.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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