OLS 1.8.2 - admin panel stops working (permission denied)

after using lsup method described here
https://docs.openlitespeed.org/installation/upgrade/
to upgrade to 1.8.2

server works, website is loading, however, all listeners/virtual hosts appear as down
and server error log contains:

`

2024-09-13 12:09:11.222380 | NOTICE | [378710] [:45832:HTTP2-93#_AdminVHost] [STDERR] PHP Warning: filemtime(): stat failed for /dev/shm/ols/status/.status in /usr/local/lsws/admin/html.open/lib/SInfo.php on line 36
-- | -- | --
2024-09-13 12:09:11.219504 | NOTICE | [378710] [:45832:HTTP2-91#_AdminVHost] [STDERR] PHP Warning: file_get_contents(/dev/shm/ols/status/.status): failed to open stream: Permission denied in /usr/local/lsws/admin/html.open/lib/SInfo.php on line 175
2024-09-13 12:09:11.207232 | NOTICE | [378710] [:45832:HTTP2-91#_AdminVHost] [STDERR] PHP Warning: filemtime(): stat failed for /dev/shm/ols/status/.status in /usr/local/lsws/admin/html.open/lib/SInfo.php on line 36
2024-09-13 12:09:11.094028 | ERROR | [378713] Failed to open the real time report: /dev/shm/ols/status/.rtreport.4!
2024-09-13 12:09:11.094080 | ERROR | [378711] Failed to open the real time report: /dev/shm/ols/status/.rtreport.2!
2024-09-13 12:09:11.093928 | ERROR | [378712] Failed to open the real time report: /dev/shm/ols/status/.rtreport.3!
2024-09-13 12:09:11.076233 | ERROR | [378710] Failed to open the real time report: /dev/shm/ols/status/.rtreport!
2024-09-13 12:09:10.091786 | ERROR | [378711] Failed to open the real time report: /dev/shm/ols/status/.rtreport.2!
2024-09-13 12:09:10.091867 | ERROR | [378712] Failed to open the real time report: /dev/shm/ols/status/.rtreport.3!
2024-09-13 12:09:10.091930 | ERROR | [378713] Failed to open the real time report: /dev/shm/ols/status/.rtreport.4!

`

I checked the permissions for /dev/shm/ols/status/
and they are www-data:www-data

they revert to that after every litespeed restart,
for debugging I tried setting the permissions to lsadm:lsadm even in the lsws service, but that did not work.
not sure what I'm missing

reverting to 1.8.1 using lsup script resolves the issue.

thanks

Start by comparing the 1.8.1 and 1.8.2 upgrade behavior described at the linked installation page, focusing on permissions for /dev/shm/ols/status/. Read /usr/local/lsws/admin/html.open/lib/SInfo.php around lines 36 and 175 and inspect the litespeed restart path; done means the admin panel reports listeners and virtual hosts correctly after upgrading to 1.8.2.

Written by the indexing model from the issue text.