MTP error when connecting phone

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
25/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
android, linux
Domain
desktop, operating-systems

Research direction

No source file or test is named. Start by reproducing the connection on Linux Mint 20.1 with a Pixel 3 running Android 11, then review the related Nemo issue #2632 and the reported MTP errors. Done means the phone opens in Nemo and its files are visible after selecting File transfer, without either error message.

Written by the indexing model from the issue text.

Description

 * Nemo version (nemo --version)
 4.8.4
 * Is issue with desktop or windowed nemo?
 desktop
 * Distribution - (Mint 17.2, Arch, Fedora 25, etc...)
 Mint 20.1
 * Graphics hardware *and* driver used
 unknown
 * 32 or 64 bit
 64

After upgrading from Linux Mint 20 to 20.1 (Cinnamon) I cannot mount my phone, or maybe I can mount it but can't look at it.

Phone is Google Pixel 3 running Android 11.

Steps to reproduce

  • Connect phone to computer via USB C cable

  • In USB Preferences on phone, select File transfer / Android Auto

  • Upon connecting cable, Pixel 3 appears under Devices in Nemo, but error message appears. I have seen two different messages on different attempts:

Unable to open a folder for Pixel 3
No such interface "org.gtk.vfs.Mount" on object at path /org/gtk/vfs/mount/1

and

Could not display "mtp://Google_Pixel_3_8A9X0NLW2/".
Error: The name:1.744 was not provided by any .service files
Please select another viewer and try again.

Attempting to navigate to Pixel 3 in Nemo repeats the error message.

Expected behaviour

  • Before upgrade, Pixel 3 would appear under Devices in Nemo upon connecting cable, and after selecting File transfer a window would appear showing files on the phone.

Other information

I asked about this on the Linux Mint forums and antikythera noted possible connection with https://github.com/linuxmint/nemo/issues/2632 and recommended opening a new issue here.

Dominant language
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