Divider turns the pointer to a handle but allows no movement

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
30/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
python
Domain
desktop

Research direction

No source file, test, or entry point is identified in the report. Start by opening the Update Manager on Linux Mint, refreshing with many updates, and checking whether the horizontal divider's pointer and drag behavior can be reproduced. Done means the divider behaves consistently when dragging, or its pointer no longer suggests movement when dragging is unavailable.

Written by the indexing model from the issue text.

Description

BUG

Describe the bug

Once - so far - the divider between the two horizontal sections changes the pointer in such a way as to suggest that dragging the divider if possible. Yet, dragging the divider is impossible: clicking and dragging does nothing. Perhaps the program was busy, whilst not telling me it was - and whilst still showing the move-divider pointer.

Screenshots

Image

To Reproduce
I do not know quite what triggers the bug. Perhaps the following.

  1. Load / open the manager.
  2. Click 'Refresh', when there are lots of updates.
  3. Have apt-listchanges installed and/or have not run the Update Manager for a long time.

Expected behavior
A clear and concise description of what you expected to happen.

Distribution:

  • Linux Mint
  • LMDE
  • Other (please specify)

Software version:
7.07

Logs:
2025.06.16@18:22 ++ Launching Update Manager
2025.06.16@18:22 ++ Initial refresh will happen in 0 day(s), 0 hour(s) and 10 minute(s)
2025.06.16@18:22 ++ Inhibited power management
2025.06.16@18:22 ++ Checking for updates
2025.06.16@18:22 ++ Found 5 software updates
2025.06.16@18:22 ++ Tracker: Mintupdate update button was pressed recently: 6 days ago
2025.06.16@18:22 ++ Refresh finished
2025.06.16@18:22 ++ Resumed power management
2025.06.16@18:22 ++ Will install flatpak org.freedesktop.Platform.GL.default
2025.06.16@18:22 ++ Will install flatpak org.freedesktop.Platform.GL.default
2025.06.16@18:22 ++ Will install flatpak org.freedesktop.Platform.VAAPI.Intel
2025.06.16@18:22 ++ Will install flatpak org.gnome.Platform
2025.06.16@18:22 ++ Will install flatpak org.gnome.Platform
2025.06.16@18:22 ++ Inhibited power management
2025.06.16@18:22 ++ Install requested by user
2025.06.16@18:23 ++ Resumed power management
2025.06.16@18:23 ++ Inhibited power management
2025.06.16@18:23 ++ Checking for updates
2025.06.16@18:23 ++ System is up to date
2025.06.16@18:23 ++ Refresh finished
2025.06.16@18:23 ++ Resumed power management
2025.06.16@18:23 ++ Inhibited power management
2025.06.16@18:23 ++ Refreshing cache
2025.06.16@18:23 ++ Refreshing cache for Cinnamon updates
2025.06.16@18:23 ++ Refreshing cache for Flatpak updates
2025.06.16@18:23 ++ Checking for updates
2025.06.16@18:23 ++ Found 9 software updates
2025.06.16@18:23 ++ Refresh finished
2025.06.16@18:23 ++ Resumed power management
2025.06.16@18:32 ++ Update Manager window is open; skipping initial refresh
2025.06.16@18:32 ++ Auto refresh will happen in 0 day(s), 1 hour(s) and 51 minute(s)

Crash report:

Additional context

Thus far I have encountered the problem only once - normally, the manager does not have the problem.

Locale:

Dominant language
Python
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