linuxmint / linuxmint/cinnamon

Cinnamon freezes, only mouse pointer can move around. Linux Mint 19.2

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BUG
Dominant language
JavaScript
Stars
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Forks
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Avg merge
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Merged PRs (30d)
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Description

 * Cinnamon version: 4.2.4 (normal distribution)
 * Distribution - Mint 19.2 Tina  (updated from v19.1 daily)
 * Graphics hardware *and* driver used: AMD Ryzen 5 2400G Integrated Graphics
  on motherboard Gigabyte M450 GAMMING (1920 x 1080) mode
 * 32 or 64 bit: 84bit version
 * Attach /home/<username>/.xsession-errors, or /var/log/syslog

**Issue**
Once a day screen freezes, mouse pointer still moving, keyboard not responding, eventually music keep playng. HD light flashing every 3sec. Hard reset via power button to solve. Trying Control-Alt-F7 or F8 (allways) but only one time in 50? keyboard was responding.

**Steps to reproduce**
Intermittent, out of my control, trying uninstall and solve problems in log but no success yet.

**Expected behaviour**
NEVER FREEZE

**Other information**
No info

** /var/log/syslog attached
[syslog.tar.gz](https://github.com/linuxmint/cinnamon/files/3631455/syslog.tar.gz)
`
Kernel		: Linux 5.0.0-23-generic (x86_64)
Version		: #24~18.04.1-Ubuntu SMP Mon Jul 29 16:12:28 UTC 2019
C Library		: GNU C Library / (Ubuntu GLIBC 2.27-3ubuntu1) 2.27
Distribution		: Linux Mint 19.2 Tina
-Current Session-
Computer Name		: Camburi
User Name		: lcsd (Luiz Domingues)
Language		: pt_BR.UTF-8 (pt_BR:pt:en)
Home Directory		: /home/lcsd
-Misc-
Uptime		: 1 hour 33 minutes
Load Average		: 0,20, 0,30, 0,34
Available entropy in /dev/random		: 3768 bits (healthy)
`

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing the attached /var/log/syslog archive and the requested /home//.xsession-errors output, focusing on entries around the freeze. The issue is intermittent and hardware-specific; done means identifying a reproducible cause and validating a fix for the Cinnamon freeze.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, linux
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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