App crash during Feedback

The app crashes when we click on submit feed back because the device does not support hardware bitmaps.
Please allow to disable hardware acceleration or disable the screenshot functionality completely.
Device: Xiaomi Redmi 6 Pro
Os: 8.1.0, MIUI Global 10.0
Logs:
``` E/Falcon: Unable to take screenshot to bitmap of activity i***
java.lang.IllegalStateException: Software rendering doesn't support hardware bitmaps
at android.graphics.BaseCanvas.throwIfHwBitmapInSwMode(BaseCanvas.java:532)
at android.graphics.BaseCanvas.throwIfCannotDraw(BaseCanvas.java:62)
at android.graphics.BaseCanvas.drawBitmap(BaseCanvas.java:120)
at android.graphics.Canvas.drawBitmap(Canvas.java:1434)
at android.graphics.drawable.BitmapDrawable.draw(BitmapDrawable.java:529)
at coil.drawable.CrossfadeDrawable.draw(CrossfadeDrawable.kt:69)
at android.widget.ImageView.onDraw(ImageView.java:1367)
at android.view.View.draw(View.java:19226)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at androidx.recyclerview.widget.RecyclerView.drawChild(RecyclerView.java:5030)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at androidx.recyclerview.widget.RecyclerView.draw(RecyclerView.java:4429)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at androidx.core.widget.NestedScrollView.draw(NestedScrollView.java:1998)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19229)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at androidx.fragment.app.FragmentContainerView.drawChild(FragmentContainerView.java:235)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.fragment.app.FragmentContainerView.dispatchDraw(FragmentContainerView.java:223)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
2020-11-17 13:33:17.681 28782-28782/**** E/Falcon: at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at com.android.internal.policy.DecorView.draw(DecorView.java:791)
at com.jraska.falcon.Falcon.drawRootToBitmap(Falcon.java:177)
at com.jraska.falcon.Falcon.drawRootsToBitmap(Falcon.java:162)
at com.jraska.falcon.Falcon.takeBitmapUnchecked(Falcon.java:127)
at com.jraska.falcon.Falcon.takeScreenshotBitmap(Falcon.java:90)
at com.linkedin.android.shaky.Shaky.getScreenshotBitmap(Shaky.java:226)
at com.linkedin.android.shaky.Shaky.doStartFeedbackFlow(Shaky.java:143)
at com.linkedin.android.shaky.Shaky.access$100(Shaky.java:49)
at com.linkedin.android.shaky.Shaky$1.onReceive(Shaky.java:259)
at androidx.localbroadcastmanager.content.LocalBroadcastManager.executePendingBroadcasts(LocalBroadcastManager.java:313)
at androidx.localbroadcastmanager.content.LocalBroadcastManager$1.handleMessage(LocalBroadcastManager.java:121)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loop(Looper.java:171)
at android.app.ActivityThread.main(ActivityThread.java:6651)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:547)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:824)
2020-11-17 13:33:17.725 28782-28782/**& D/AndroidRuntime: Shutting down VM
2020-11-17 13:33:17.728 28782-28782/***E/AndroidRuntime: FATAL EXCEPTION: main
Process: ***, PID: 28782
java.lang.IllegalStateException: Software rendering doesn't support hardware bitmaps
at android.graphics.BaseCanvas.throwIfHwBitmapInSwMode(BaseCanvas.java:532)
at android.graphics.BaseCanvas.throwIfCannotDraw(BaseCanvas.java:62)
at android.graphics.BaseCanvas.drawBitmap(BaseCanvas.java:120)
at android.graphics.Canvas.drawBitmap(Canvas.java:1434)
at android.graphics.drawable.BitmapDrawable.draw(BitmapDrawable.java:529)
at coil.drawable.CrossfadeDrawable.draw(CrossfadeDrawable.kt:69)
at android.widget.ImageView.onDraw(ImageView.java:1367)
at android.view.View.draw(View.java:19226)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at androidx.recyclerview.widget.RecyclerView.drawChild(RecyclerView.java:5030)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at androidx.recyclerview.widget.RecyclerView.draw(RecyclerView.java:4429)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19229)
at androidx.core.widget.NestedScrollView.draw(NestedScrollView.java:1998)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19229)
at android.view.View.draw(View.java:19096)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at androidx.fragment.app.FragmentContainerView.drawChild(FragmentContainerView.java:235)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.fragment.app.FragmentContainerView.dispatchDraw(FragmentContainerView.java:223)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at androidx.constraintlayout.widget.ConstraintLayout.dispatchDraw(ConstraintLayout.java:1882)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
at android.view.View.draw(View.java:19094)
at android.view.ViewGroup.drawChild(ViewGroup.java:4240)
at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4024)
2020-11-17 13:33:17.729 28782-28782/*** E/AndroidRuntime: at android.view.View.draw(View.java:19229)
at com.android.internal.policy.DecorView.draw(DecorView.java:791)
at com.linkedin.android.shaky.Utils.capture(Utils.java:110)
at com.linkedin.android.shaky.Shaky.getScreenshotBitmap(Shaky.java:231)
at com.linkedin.android.shaky.Shaky.doStartFeedbackFlow(Shaky.java:143)
at com.linkedin.android.shaky.Shaky.access$100(Shaky.java:49)
at com.linkedin.android.shaky.Shaky$1.onReceive(Shaky.java:259)
at androidx.localbroadcastmanager.content.LocalBroadcastManager.executePendingBroadcasts(LocalBroadcastManager.java:313)
at androidx.localbroadcastmanager.content.LocalBroadcastManager$1.handleMessage(LocalBroadcastManager.java:121)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loop(Looper.java:171)
at android.app.ActivityThread.main(ActivityThread.java:6651)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:547)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:824)```

Start with Shaky.getScreenshotBitmap and Shaky.doStartFeedbackFlow, then inspect Utils.capture and the Falcon screenshot calls named in the stack trace. Trace how the Coil hardware bitmap reaches screenshot rendering and determine how feedback behaves when screenshots are disabled or cannot be captured. Done means submitting feedback no longer crashes on the reported Android configuration.

Written by the indexing model from the issue text.