letsencrypt / letsencrypt/boulder

Switch SFE to use oauth for zendesk integration

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Dominant language
Go
Stars
5.8k
Forks
649
Avg merge
3d 23h
Merged PRs (30d)
24

Description

Zendesk has announced that they are deprecating non-oauth API tokens, so we need to migrate before 2026-10-20.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by locating the SFE service and its current Zendesk authentication and configuration. Trace how SFE calls Zendesk, then identify the integration checks or tests that exercise authentication. Done means SFE uses OAuth instead of deprecated API tokens before 2026-10-20.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
api, backend
Issue type
Refactor
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
45/100

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