koala73 / koala73/worldmonitor

chore(legal): decide the answer on Dubai governing law and the USD 100 liability cap

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commercial P1
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Description

## Problem
Two terms that a firm reselling our data into client work will not accept
unnegotiated:

1. **Governing law**: *"laws of the United Arab Emirates... courts of Dubai,
United Arab Emirates will have jurisdiction."* Entity is "World Monitor,
based in Dubai, United Arab Emirates."
2. **Liability**: service *"as is and as available without warranties of any
kind"*; liability *"will not exceed the amount you paid us in the twelve
months before the claim, or **USD 100** if you paid nothing."* At $299.99/mo
that caps at ~$3,600. **No SLA exists anywhere on the site.**

## Why it matters
This is the one item on the surface-defect list that is a **genuine commercial
negotiation, not a bug**. A Toronto firm embedding us in a client-facing product
carries duty-of-care exposure to their own clients and will push on both.

## Decide in advance
- Will we accept Ontario or English law for material contracts? A carve-out for
Embed/OEM tiers is normal and does not require moving the entity.
- What liability cap is acceptable at $18k/yr? **12 months' fees, mutual**, is
the standard answer and is defensible.
- **SLA: 99.5% monthly with service credits as the SOLE AND EXCLUSIVE remedy**,
capped at one month's fees, no SLA-termination right in year one. This is the
single most important clause for a solo-operated platform — the always-
negotiated point in data licensing is whether credits are sole remedy.
**Do not concede it.**

## Acceptance
- [ ] Governing-law position decided, incl. whether Embed tiers get a carve-out
- [ ] Liability cap decided and justified
- [ ] SLA drafted with sole-remedy credits
- [ ] Positions written down before the next customer call

Effort: S (~0.5d) to decide; counsel time separate.

Contributor guide

Open the contributing guide

Research direction

No repository files, tests, or entry points are identified. Review the governing-law, liability-cap, and SLA terms in the issue, then confirm the required commercial and counsel decisions. Done means all four acceptance items are decided and the positions are written down before the next customer call.

Written by the indexing model from the issue text.

Assessment

Domain
documentation
Issue type
Documentation
Difficulty
5/5
Estimated time
Over a week
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
25/100

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