knative / knative/ux

Contributor Experience Study

Open
#98 11 comments 8 reactions 0 assignees View on GitHub
priority/important-longterm triage/accepted user research ux
Dominant language
No language data
Stars
13
Forks
23
PR merge metrics
No merged PRs in 30d

Description

We want to figure out how to get Knative contributors to stick around. Knative is highly complex so getting a contributor started is a large effort both for those guiding (maintainers) and those contributing. However, many contributors leave after only a few contributions. We want to figure out why this is, and how to keep those interested around for longer.

This would likely involve lots of user interviews of current contributors, past contributors, maintainers, and new contributors.

The end goal is to create a report detailing the contributor journey in Knative and outlining actions that can be taken to improve it.

Contributor guide

Open the contributing guide

Research direction

Start with issue #98 and review its goal of understanding why Knative contributors leave. Plan interviews with current, past, new contributors, and maintainers, then document the contributor journey and proposed actions in a report. Done means the report is complete and outlines ways to improve contributor retention.

Written by the indexing model from the issue text.

Assessment

Domain
developer-experience
Issue type
Documentation
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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