kir-dev / kir-dev/ticketing-api

Send email to the support team when ticket is created in the corresponding boards

Open
#25 1 comment 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

devops enhancement good first issue priority: low
Dominant language
TypeScript
Stars
1
Forks
0
PR merge metrics
No merged PRs in 30d

Description

When a PUBLIC board receives a ticket, send an email to the support team (might need SMTP server access and tokens by KSZK).

Maybe use node-mailer like in the TanulóSCH project, maybe read this site's guide: https://notiz.dev/blog/send-emails-with-nestjs

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by locating the ticket-creation flow and the handling for PUBLIC boards. Review the TanulóSCH example and the NestJS email guide linked in the issue, then confirm the required SMTP access and tokens with KSZK. Done means a newly created ticket on a PUBLIC board sends the support team an email, with coverage for the relevant flow.

Written by the indexing model from the issue text.

Assessment

Tech stack
nodejs, typescript
Domain
api, backend
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
40/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.