keymanapp / keymanapp/keyman

bug(windows): unrecognized custom keyboard on Keyman when selected from the Windows keyboard list

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#11,201 3 comments 0 reactions 1 assignee Claimed by @rc-swag View on GitHub
bug windows/
Dominant language
Pascal
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Description

### Describe the bug

Upon investigating an issue ([8635](https://community.software.sil.org/t/remote-support-session-possible-having-a-lot-of-trouble-with-ke/8635/2)), I found another issue with the same keyboard. The keyboard does not appear selected on Keyman for Windows unless going to select it manually which is a strange behavior as other keyboards (custom keyboards too) are not require to do so.

This issue is related to the topic 8635 or could help identify the underlying issue for 8635.

- [Download Keyboard package](https://drive.google.com/file/d/1SOsiVKlb6ELWNj5r3pM6qFH9COmB4RVx/view)

### Reproduce the bug

1. Download and Install the [keyboard](https://drive.google.com/file/d/13iv9Y3g8FTHhxh0JjZ9ptVmFB62vIizB/view)
2. Make sure Keyman for Windows is on
3. Once the keyboard is in the keyboard list, try toggling to the keyboard using the shortcut or selecting the keyboard
4. Open the placement of Keyman for Windows and can see that the keyboard is not selected.
![image](https://github.com/keymanapp/keyman/assets/90595388/823576c9-e28f-4ccc-81b4-f513cb8ceee4)

### Expected behavior

Teclado Quechua keyboard should be selected when the keyboard is selected on the Windows keyboard list.

### Related issues

_No response_

### Keyman apps

- [ ] Keyman for Android
- [ ] Keyman for iPhone and iPad
- [ ] Keyman for Linux
- [ ] Keyman for macOS
- [X] Keyman for Windows
- [ ] Keyman Developer
- [ ] KeymanWeb
- [ ] Other - give details at bottom of form

### Keyman version

16.0.147

### Operating system

Windows 10 Home version 2004

### Device

Windows laptop

### Target application

_No response_

### Browser

_No response_

### Keyboard name

Teclado Quechua

### Keyboard version

0.9

### Language name

Quechua (que)

### Additional context

This is a custom keyboard made by @alex-larkin

Contributor guide

Open the contributing guide

Assessment

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