keybase / keybase/keybase-issues

Unable to Start New Chat

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#4,257 2 comments 1 reaction 0 assignees View on GitHub
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Description

I am unable to start new chats with people on Keybase. If I have not previously chatted with them, I can search for the user (or select them from a team we are both on), but when trying to start a new direct chat, it stays on "loading" and then eventually gives the error: "There was an error creating the conversation. DB error"

Chats with anyone who I have chatted with before seem to work without issue.

The issue appears on both Mac Desktop and iOS apps.
Screenshot 2024-05-10 at 11 10 49 AM

Contributor guide

No contributing guide indexed for this repository

Research direction

No source file, test, or entry point is named. Start by reproducing the failure when initiating a direct chat with a user who has not been contacted before on the Mac Desktop or iOS app, then trace the conversation-creation path and its DB error; done means new direct chats succeed without the reported error.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, macos
Domain
backend, database
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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