keybase / keybase/keybase-issues

I cannot access my encrypted files

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Description

I'm on Version 6.2.4-20231019203304+5cfcf6b41e (6.2.4-20231019203304+5cfcf6b41e)

The home page shows "We're having a hard time loading this page"

Details:

![image](https://github.com/keybase/keybase-issues/assets/1025537/db29b7e9-5182-4d7d-af7e-0b712ab6c99d)

When I try to send Feedback:

![image](https://github.com/keybase/keybase-issues/assets/1025537/f6d94532-6c30-4395-823b-19e1abd6b865)

Then, trying to open a folder in Files:

![image](https://github.com/keybase/keybase-issues/assets/1025537/d0cc89d0-f641-4865-b2f8-3f2cc0c0d9f4)

Contributor guide

No contributing guide indexed for this repository

Research direction

The report names only the Keybase client version and symptoms in the home page, Feedback, and Files views; no source files, tests, or entry points are provided. Start by reproducing the loading and folder-opening failures on the reported version. Done means the home page, Feedback, and encrypted folders load successfully.

Written by the indexing model from the issue text.

Assessment

Domain
security
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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