keybase / keybase/keybase-issues
Can't Access Private File Share. ERROR CODE 218 - failed to decrypt item "Sync on this device"
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- 899
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Description
At some point my ability to access "Sync on this device" for a private file share for my Windows 11 machine stopped working. I uninstalled, also removed/revoked the device and set it up again with the latest greatest KeyBase.
Here's what I see on my screen.
I can drill down into this private share on my Android device, also on a different Windows 11 machine.
I reinstalled the Dokan package with no change.
Contributor guide
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Research direction
Reproduce the Windows 11 failure for the private file share, beginning with the reported "Sync on this device" action and the Dokan package installation. Compare the affected machine with the working Windows 11 and Android devices; done means the share opens without error code 218 or the failed-to-decrypt message.
Written by the indexing model from the issue text.
Assessment
- Domain
- desktop, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100