keybase / keybase/keybase-issues

Download file is not working

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Description

I use Keybase on Windows machine. When I tried to download file it shows green bar on the bottom of the GUI, but then immediately become red and fails:

![image](https://github.com/keybase/keybase-issues/assets/62468619/af918bc4-3283-4015-9253-a5eaefd1c83d)

I can't find any error description, check all app logs also no luck. I've noticed the same problem on other Windows machine couple of months before but thought it was some local problem. Now I have the same problem on other Windows machine (with freshly reinstalled Keybase). Is someone experience the same?

Using console command `keybase fs cp` is working OK.

Contributor guide

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Research direction

Start by reproducing the Windows GUI download failure described in the issue and compare it with the working `keybase fs cp` command. Check the application logs and the download path used by the GUI; done means identifying a reproducible cause and restoring GUI downloads with a useful error message.

Written by the indexing model from the issue text.

Assessment

Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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