keybase / keybase/keybase-issues

device authorization failed error

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Description

Hi, I have just tried reopening keybase on my Mac and it is coming up with the following message:
"The device authorization failed because this device went offline. Please check your network connection and try again"

I was previously having issues with error 1601 before this (https://github.com/keybase/keybase-issues/issues/4120) and thought I could try and solve it, but it's not even letting me log in without the error above.

I can log in just fine on the website, just the Mac app i'm having issues with.

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Research direction

Start by reviewing the linked issue #4120 and reproducing the device authorization failure in the Mac app, noting the network and device state when it occurs. Compare the app behavior with the successful website login; done means the Mac app can authorize and log in without the reported offline error.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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