keybase / keybase/keybase-issues
device authorization failed error
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Description
Hi, I have just tried reopening keybase on my Mac and it is coming up with the following message:
"The device authorization failed because this device went offline. Please check your network connection and try again"
I was previously having issues with error 1601 before this (https://github.com/keybase/keybase-issues/issues/4120) and thought I could try and solve it, but it's not even letting me log in without the error above.
I can log in just fine on the website, just the Mac app i'm having issues with.
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Research direction
Start by reviewing the linked issue #4120 and reproducing the device authorization failure in the Mac app, noting the network and device state when it occurs. Compare the app behavior with the successful website login; done means the Mac app can authorize and log in without the reported offline error.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100