keybase / keybase/keybase-issues
No recovery email/sms is being sent
- Dominant language
- No language data
- Stars
- 899
- Forks
- 40
- PR merge metrics
- No merged PRs in 30d
Description
Since I forgot my password for my account (username: nicoleleinich), I'd like to reset my account but even though I clicked multiple times on the "Start account reset" or "Send again" button, I still didn't get any emails nor any sms with instructions.
I retried this both on the mac application and on the website.
Could you please help me with that?
Contributor guide
No contributing guide indexed for this repository
Research direction
Review the account-reset flow described for username nicoleleinich across the mac application and website. Check why repeated “Start account reset” and “Send again” attempts produced neither email nor SMS instructions. Done means identifying and documenting the cause and confirming that recovery instructions are delivered.
Written by the indexing model from the issue text.
Assessment
- Domain
- authentication
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100